FAQs

FAQs for Toshani Online Clothing Store:

1. What is Toshani?

  • Toshani is an online clothing store offering a curated collection of stylish and trendy apparels.

2. How can I place an order on Toshani?

  • Simply browse our website, select the items you love, choose your size, and click "Add to Cart." Follow the checkout process to complete your purchase.

3. What payment methods do you accept?

  • We accept various payment methods, including credit/debit cards, UPI, net banking and other secure payment options.

4. Can I modify or cancel my order after placing it?

  • Once an order is confirmed, modifications or cancellations may not be possible. Please review your order carefully before completing the purchase.

5. How can I track my order?

  • Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your order on our website or through the designated courier service.

6. What is your return policy?

  • As a company policy, we do not provide a return on any product once sold. Once the pieces are sold they can be exchanged(in case of defect) or the replaced in a bigger or smaller size, for the same product.

7. Do you offer international shipping?

  • Yes, Toshani provides international shipping. Shipping costs and delivery times may vary depending on the destination. You can contact us at our WhatsApp number for international orders.

8. How do I determine my size?

  • Refer to our size chart, which can be found on each product page. It provides accurate measurements to help you choose the right size for a perfect fit.

9. Are the colors of the products accurate in the pictures?

  • While we strive for accuracy, slight variations may occur due to factors such as screen resolution and lighting. We recommend checking the product descriptions for detailed color information.

10. How can I contact Toshani customer support? 

  • For any inquiries or assistance, please reach out to our customer support team via the Contact Us page on our website or through our provided email and phone contacts.

11. Are there any ongoing promotions or discounts? 

  • Stay updated on our latest promotions by subscribing to our newsletter and following us on social media. We regularly offer discounts, promotions, and special deals to our valued customers.