Shipping Policy

Effective Date: [01-02-2024]

Thank you for shopping at Toshani, where we strive to provide you with high-quality and fashionable clothing. Our Shipping Policy outlines the terms and conditions related to the shipping of your orders.

  1. Processing Time:

    • All orders are processed within 2-7 business days. Please note that processing may take longer during sales, promotions, or peak seasons.

  2. Shipping Methods:

    • We offer a variety of shipping methods to meet your needs. You can choose from standard, expedited, or express shipping during the checkout process.
    • Shipping costs are calculated based on your location, the weight of the items, and the selected shipping method.

  3. Domestic and International Shipping:

    • Toshani provides both domestic and international shipping options. International shipping rates and delivery times vary depending on the destination.

  4. Shipping Confirmation:

    • Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this tracking number to monitor the status and location of your package.

  5. Shipping Delays:

    • While we strive to deliver your orders on time, please note that shipping delays may occur due to unforeseen circumstances, such as weather conditions, customs procedures, or other external factors. Toshani is not responsible for such delays.

  6. Incomplete or Incorrect Addresses:

    • It is the responsibility of the customer to provide accurate and complete shipping information. Toshani is not liable for orders shipped to incorrect or incomplete addresses provided by the customer. Please double-check your shipping details before completing your purchase.

  7. Lost or Stolen Packages:

    • Toshani is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you encounter any issues with the delivery of your package, please contact the carrier directly.

  8. Shipping Fees and Taxes:

    • Shipping fees and taxes (if applicable) will be calculated and displayed during the checkout process. The customer is responsible for any customs duties or taxes incurred for international shipments.

  9. Returns Due to Non-Delivery:

    • If a package is returned to us due to non-delivery (e.g., incorrect address), the customer will be responsible for any additional shipping fees to resend the package.

  10. Contact Information:

    • If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at contact@shoptoshani.com

By placing an order with Toshani, you agree to the terms and conditions outlined in this Shipping Policy. We appreciate your understanding and cooperation.

Thank you for choosing Toshani for your fashion needs!